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Aftercare

DRY OFF

Do not get your lashes wet for 24 hours after your appointment. 

SLEEP RIGHT

We're big believers in beauty sleep, just sleep on your side or your back to avoid damaging lashes.  For added protection, use the Borby Sleep Mask.

BRUSH DAILY

Keep extensions fluffy and separated by brushing daily with one of our lash wands.

CHILL OUT

After your treatment, instantly cool, calm, and refresh those tired eyes with Cooldown Calming Eye Masks. Do not participate in activities that may cause sweat to go in your eyes, such as working out, saunas, or hot yoga for 48 hours. 

GO MASCARA-FREE

Put down the mascara! It can damage and clump lash extensions.  The best part is you don't need it anymore!

TAKE IT OFF

At the end of each day, use a lash-safe makeup remover, like Breakdown Oil-Free Makeup Remover.

HANDS OFF

Resist the urge to pick or pull at your extensions.  They won't last long if you do (and it's bad for your natural lashes too.)

GET YOUR FILLS

To keep your lashes looking full, schedule fills for every two to three weeks.

COME CLEAN

After taking off your makeup, cleanse and nourish your lashes and eye area with Lash Bath Gel Cleanser or Lash Bath Foam Cleanser and the Clean Swoop Brush.

Guarantee and Policies

GUARANTEE

Our lash extensions are guaranteed for up to 3 weeks.  Due to natural lash shedding and other factors, any fills scheduled beyond 3 weeks will be an additional charge or charged for a full set.

REFUNDS

Unfortunately there are too many variables that can damage lashes once you leave the salon.  As such, there will be no refunds for services rendered.  If you are dissatisfied with your service, please contact us. If a retail product malfunctions it may be exchanged for another functioning product of the same value.

CANCELLATIONS

If you're over 15 minutes late to your appointment this will be considered a

No-Show and charged a Cancellation Fee.

If you fail to cancel or reschedule 24 hours before your appointment

this will result to a cancellation fee.

Our cancellation fee is $50 for all services.

We will ask for a card on file to book any appointments.

REFUSAL OF SERVICE

We hold the right to refuse service for any reason

LOST AND FOUND

Will be disposed of within 14 days if not reclaimed by rightful owner. 

New Moon eyelash extensions
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